1. Introduction
Welcome to aci444. This Privacy Policy explains what information we collect when you use the aci444 platform, why we collect it, and how it is used. As Bangladesh's online gaming and Sports Betting platform, aci444 treats your privacy as a top priority.
This Privacy Policy applies to aci444's website, mobile app, and all digital services. By registering on or using our platform in any way, you are considered to have accepted this policy. We therefore encourage you to read it in full before getting started.
Aci444 believes your data belongs to you alone. We only collect what is strictly necessary to provide our services. Collecting excessive or unnecessary information goes against our principles. Transparency and trustworthiness are at the core of what we do.
This Privacy Policy was originally written in Bengali. In the event of any dispute, the English version shall be considered final.
2. Information We Collect
Aci444 collects information in two main ways — what you provide directly, and what is automatically gathered while you use the platform.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification |
| Contact Information | Mobile number, email address | Account Management |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Technical Information | IP address, browser, and device type | Security & Fraud Prevention |
| Usage Information | Gaming history, betting patterns, login times | Service Improvement & Personalization |
We never collect your financial account passwords or banking PINs. Payments on aci444 are processed through payment gateways, so your card number or banking credentials are never shared directly with us.
3. How We Use Your Information
Aci444 uses your data only for specific, limited purposes. We never sell your information to advertisers or use it for unauthorized purposes.
- To create and manage accounts and ensure security
- For KYC verification and age confirmation
- To process deposit and withdrawal transactions
- To manage bonuses, promotions, and offers
- To prevent fraud, money laundering, and illegal activities
- To provide customer service and support
- To meet legal obligations
- To improve the quality of aci444's services
- To personalise your gaming experience based on your preferences
aci444 uses your data solely for the purposes stated above. Your consent will always be sought before any other use.
4. Data Retention & Duration
Aci444 stores your data on secure, encrypted servers. Our infrastructure is protected by robust security measures and undergoes regular security audits.
Retention periods depend on the type of data and applicable legal requirements:
- While your account is active — all data is retained
- After account closure — financial transaction records are retained for a minimum of 5 years
- KYC documents — retained for up to 3 years after verification
- Log files and technical data — up to 90 days
- During an active legal dispute — until the matter is resolved
Certain data may not be erasable before a specified period due to legal obligations. We will inform you if this is the case.
6. Cookie Policy
Aci444 uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.
- Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled
- Functional cookies: Remembers your preferences such as language and display settings
- Analytics Cookies: Helps identify which pages are used most — used to improve aci444's services
- Security Cookies: Used to detect suspicious access to your account
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain aci444 services.
aci444 never uses third-party advertising cookies. Your browsing data is never passed on to advertisers.
7. Data Security Measures
Aci444 uses industry-standard technology and practices to protect your data. Our security infrastructure operates on the following layers:
- 256-bit SSL/TLS encryption — all data transfers are fully secured
- Data stored with AES-256 encryption
- Two-Factor Authentication (2FA) support
- Regular security audits and penetration testing
- 24/7 Security Monitoring Team
- Automated Intrusion Detection System (IDS)
- Regular data backups and disaster recovery planning
Please note that no system on the internet is completely secure. aci444 takes every possible precaution, but in the event of a security breach, you will be notified promptly.
Never share your password with anyone. No aci444 representative will ever ask for your password or OTP.
8. Your Rights
As an aci444 member, you have important rights over your personal data. To exercise any of these rights, please contact our support team.
- Right to Know: You can find out what information we hold about you
- Right to Rectification: You may request corrections to inaccurate or outdated information
- Right to Erasure: You may request deletion of your data under certain conditions
- Right to Restrict Processing: You can opt out of your data being used for certain specific purposes
- Data Portability: You can request a copy of the data we hold about you
- Right to object: You may request to opt out of marketing communications
- Right to Withdraw Consent: You may withdraw consent for data processing at any time
We will endeavour to respond within 30 days of receiving your request. Complex requests may take longer, and you will be informed if that is the case.
9. Children's Privacy
Aci444 strictly does not collect data from anyone under the age of 18. Our privacy policy includes specific measures to protect minors.
Age verification is mandatory at the time of registration. If a minor is found to have created an account using false information, that account will be immediately closed and all collected data will be deleted.
If you become aware that a minor is using aci444, please notify our support team immediately. We will take prompt action.
10. Privacy Policy Updates
Aci444 reserves the right to update this Privacy Policy as needed. Any changes will be published on this page with a revised date. For significant changes, you will be notified in advance via your registered mobile number or email.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.
Members will be notified at least 7 days before any changes to the Privacy Policy take effect.
11. Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our data protection team is ready to assist you with any matter.
- Email: [email protected]
- Support: aci444 platform live chat support is available 24/7
- Response Time: Typically within 24–48 hours
We respect your privacy and take every complaint seriously. aci444 is committed to ensuring the highest level of protection and transparency for you.